The Organizational Award will be given annually to an organization that has a systematic method for evaluating the quality of patient-centered care and that has demonstrated an exemplary commitment to, and a proven record of, improving the patient experience. Nominations should include evidence to support the commitment and improvement
In addition to being publicly cited for outstanding service to the well-being of patients, Picker Award recipients will receive $10,000.
What is the nomination process?
Nominations for the awards are sought from those within the healthcare system in any country that has a systematic method for evaluating the quality of patientcentered care.
The nomination should include a clear description of the improvement(s) achieved by the individual or the organization, as well as the role of the individual and/or the organization in bringing about the advance(s).
The nominations will be evaluated and the recipients for the year selected by a committee comprised of individuals prominent in the field of patient-centered care. The committee’s recommendations will be presented to the board of directors of Picker Institute for final approval.
In evaluating the importance of the candidate’s project, consideration will be given to its efficacy, feasibility and broad applicability. Award winners will subsequently meet with members of the Picker Institute Education Committee to discuss practical applications to support the implementation of their “best practice” methodologies throughout the healthcare system.
The deadline for nominations for the 2009 Picker Awards is Feb. 1, 2009.
What are the criteria for selection?
The criteria for evaluating individuals and organizations for the annual Picker Institute awards are based on the principles of care deemed important to the patient … “through the patient’s eyes.” These principles are derived from two sources: the principles of patient-centered care outlined in the classic text Through the Patient’s Eyes; and the description of what patients should expect from their healthcare from The Institute of Medicine Report “Crossing the Quality Chasm: Simple Rules for the 21st Century Health Care System.”
The Principles of Patient-Centered Care
• Access to care
• Respect for patient values, preferences and expressed needs
• Coordination of care
• Physical comfort
• Emotional support
• Involvement of family and friends
• Information, communication and education
• Transition and continuity
Simple Rules for the 21st Century Healthcare System
• Care is based on continuous healing relationships.
• Care is customized according to patient needs and values.
• Patient is the source of control.
• Knowledge is shared and information flows freely.
• Decision-making is evidence-based.
• Safety is a system property.
• Transparency is necessary.
• Needs are anticipated.
• Waste is continuously decreased.
• Cooperation among clinicians is a priority.
Mail your nomination to:
Picker Institute
P.O. Box 777
Camden ME 04843-0777
Attention: Awards Committee
Tel 1.888.680.7500.
Fax 1.888.680.9200
info@pickerinstitute.org
Download Nomination Form Here
Picker Institute is a member of ISQua, The International Society for Quality in Health Care Inc. ISQua offers a unique opportunity for individuals and institutions with a common interest to share expertise via an international multidisciplinary forum. Supported by members, including leading quality health care providers and agencies in 70 countries, and with additional funds from the Australian and Victorian Governments, the ISQua Secretariat in located in Melbourne, Australia.
For more info on ISQua's Values, Visions and Mission >
Picker Institute Announces Winners of Annual Awards
for Excellence® in the Advancement of Patient-Centered Care
Dr. Ed Wagner, the Agency for Healthcare Research and Quality, and Pioneer Network, received the 2007 Picker Awards for Excellence® in the Advancement of Patient-Centered Care at the “Celebrating Quality” event during the annual International Society for Quality in Health Care conference in Boston on Oct. 2.
Dr. Wagner, who received the individual award, was honored for his championship of the importance of making patient-centered care an integral part of the delivery of healthcare to the chronically ill. He is the director of the MacColl Institute for Healthcare Innovation at Group Health in Seattle, Wash. The mission of the MacColl Institute, founded in 1992, is to link the worlds of research and clinical care by developing, evaluating and disseminating innovations in healthcare delivery.
“This award means more to me than I will be able to express today,” Dr. Wagner said in accepting the award. “It is from an organization that has done so much to keep healthcare focused where it belongs—on patients, their desires and their dignity. Patient-centeredness must ultimately be a property of healthcare systems and not just a function of the communications skills of individual providers if we are to achieve the kind of healthcare envisioned by Harvey Picker and Picker Institute.”
Pioneer Network, which received the organizational award, is a growing coalition of organizations and individuals dedicated to making fundamental changes in values and practices to create a culture of aging and long-term care that is life-affirming, satisfying, humane and meaningful. The award was accepted by Pioneer’s executive director, Dr. Bonnie Kantor.
“It is with enormous pleasure and pride that I accept this award,” Dr. Kantor said. “The goal of Pioneer Network is to change the total environment of nursing homes from an institutional model to one that embraces patient- and resident-centered care. As you all know, the barriers to change are persistent, and over the next five years we will focus on these barriers so that the mission and vision we share with Picker Institute will be realized.”
The Agency for Healthcare Research and Quality received the special award, which was accepted by the agency’s director, Dr. Carolyn Clancy. “I’m thrilled to accept this award from Picker Institute, which has done so much to make patient-centered care a reality,” Dr. Clancy said. “In 2008 every American will be able to go to the Hospital Compare Web site and learn about the patient-reported experience in almost every hospital in the country. This success required close collaboration with the best scientists, policymakers and multiple stakeholders and represents both a scientific and a political triumph, and we will treasure this award.”
Photos from the 2007 Picker Awards for Excellence® in the Advancement of Patient-Centered Care:
